we are Kura
Do you have a talent for sales, the ability to listen and a desire to succeed?
If so, we are looking for passionate and enthusiastic individuals to help us create the highest quality sales experience for our customers. With a motivation to succeed, enthusiasm & friendly approach you will use your winning personality to listen to their needs & ask the right questions to provide first class customer service.
You’ll handle inbound and outbound sales calls for one of our clients within the insurance sector. A mix of excellent customer service and outstanding sales skills are very important to us and our clients. You’ll get the most out of every call and ensure all calls are compliant with all industry regulations.
You will be required to identify customer needs and promote appropriate products, attain customer commitment and close sales. You will be required to achieve set targets, overcome objections and adhere to Financial Conduct Authority compliance regulations. You’ll be part of a fantastic team that continually strives to maximise its potential.
Closing Date: 27th Jan 2020
A leading UK based outsourcing business with a vision to be unrivalled in developing people.
Kura has an exciting opportunity available for a Senior Operations Manager to join our team in Sunderland, where you will play an integral part in driving our business forward.
You will deliver all operational and commercial performance metrics across a business stream through the management of a group of Operations and Team Managers, ultimately delivering revenue, gross margin and all KPIs while driving and developing an effective sales culture.
Key Responsibilities:
- Achieve all operational KPIs across a project to ensure contractual obligations are met as a minimum including (but not limited to) sales performance, delivery of hours, auditory/compliance requirements and customer satisfaction targets
- Ensure internal revenue budget targets and revenue growth targets are exceeded by accurate forecasting, analysing and reporting on financial performance and identifying areas for growth
- Manage the day-to-day client relationship at operational levels ensuring high levels of client satisfaction
- Lead, develop, motivate and coach Operations and Team Managers enabling them to lead and manage their Team Managers and Advisors to deliver a superior level of sales and a high quality of service.
Our client is one of the UK’s largest producers of low-carbon electricity, the biggest supplier of electricity by volume in Great Britain and the largest supplier to British businesses and we are looking for Sales Advisors to join the team! Could you be the right fit?
As a Sales Advisors you would be required to engage with our clients customer base to promote products and services, you would support each customer individually by assessing their needs and financial situation to decide which service is best suited to them.
Start date - Monday 3rd of February 2020
Operational Hours – Monday to Friday 8am-8pm, Saturday 8:30am-4pm
Training - 5 weeks comprehensive training
Our Client is one of the largest utility companies in the world focused on delivering a sustainable, greener energy future.
As a Customer Service Advisor, you are the first point of contact for our client’s customers, assisting with any problems they may have.
Your role will be working in the Home Mover department setting up new accounts for gas and electricity.
Start Date: Monday 17th February 2020
hello.
we are Kura.
Do you have a passion to provide the best in customer service, the ability to build rapport and a desire to go the extra mile?
If so, we are looking for passionate and enthusiastic individuals to help us create the highest quality service & experience for our customers.
With a motivation to succeed, enthusiasm & friendly approach you will use your winning personality to listen to their needs & ask the right questions in order to provide first class customer service.
Working on behalf of our client, one of the UK’s leading energy providers, you will provide a high level of customer service by telephone.
You will be required to efficiently complete customer requests and provide accurate information, always ensuring the highest level of customer care is provided. You will pro-actively cross sell other products and services to ensure our customers are provided the best services available.
Immediate Starts Available!
Shifts: Fixed shifts and rotational shifts– for a great worklife balance!
Our Client is one of the largest utility companies in the world focused on delivering a sustainable, greener energy future.
As a Customer Service Advisor,you are the first point of contact for our client’s Customers. Your role involves resolving all inbound queries, ensuring that you have provided the customer with a high standard of service on all aspects of the call.