Job Title: Learning and Development Trainer  Location: Glasgow, UK   We have an exciting opportunity for an individual to join our Training Team as a Kura Trainer.    As part of this role you will be required to deliver people who are engaged, developed, empowered and growing. This will be achieved by, designing an maintaining effective training material, delivering and embedding the end-to-end training for all employees to junior management level. Training delivery covers new-hire induction, client product and process, soft skills, management development and technical skills.   You will also be required to -  - Manage groups of delegates to ensure training is learned and effectively displayed in an operational environment - Maintain accurate training records and continuously improve the effectiveness of the delivery of our learning programmes based upon delegate feedback - Drive continuous improvement within L&D making changes and recommendations to ensure our material is best in class - Assist in the implementation and measurement of the L&D strategic plan - Work closely with the Operational Management team to identify training needs and define which learning programmes will maximise the effectiveness and engagement of our people - Co-ordinate L&D activity within the account, where required liaising with stakeholders to ensure operational delivery is not impacted and training space is managed effectively - Identify and implement strategic learning interventions which positively impact KPIs - Communicate effectively with stakeholders to ensure satisfaction - Where required attend client update meetings to give updates on training performance and specific interventions as well as future plans - Deliver additional duties as directed by Learning & Development Specialists and/or L&D Managers - Act as an ambassador for Kura and our people processes. Champion our values & 10X actively promoting both in day to day interactions.

Collections Advisor – Utilities Location: Glasgow Hours: Monday to Friday Between the hours of 8am to 6pm. (40 hours) Location: Glasgow Salary: £10.90 a hour     We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.   We are looking for new talent to fill our full time permanent Collections Advisor roles in Glasgow.    In this role you will be handling inbound and outbound customer calls to existing customers to discuss debts on live and closed accounts. You will set up agreed payment plans and also register any complaints.    You will be responsible  for  - Handling high volumes of inbound and outbound customer calls - Driving collections performance through negotiation whilst adhering to the credit management ‘Customer First’ standards and principles - Delivering department and personal targets including call productivity, call quality, Direct Debit conversions, card payments and commitments to pay - Debit conversions, card payments and commitments to pay You will receive several weeks of full paid training on our systems, products, and call handling

Collections Advisor – Utilities Location: Glasgow Hours: Monday to Friday Between the hours of 8am to 6pm. (40 hours) Location: Glasgow Salary: £10.90 a hour     We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.   We are looking for new talent to fill our full time permanent Collections Advisor roles in Glasgow.    In this role you will be handling inbound and outbound customer calls to existing customers to discuss debts on live and closed accounts. You will set up agreed payment plans and also register any complaints.    You will be responsible  for  - Handling high volumes of inbound and outbound customer calls - Driving collections performance through negotiation whilst adhering to the credit management ‘Customer First’ standards and principles - Delivering department and personal targets including call productivity, call quality, Direct Debit conversions, card payments and commitments to pay - Debit conversions, card payments and commitments to pay You will receive several weeks of full paid training on our systems, products, and call handling

Tracing Team Advsior – Utilities Location: Glasgow Hours: Monday to Friday Between the hours of 8am to 6pm. (40 hours) Location: Glasgow Salary: £10.90 a hour     We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.   We are looking for new talent to fill our full time permanent Collections Advisor roles in Glasgow.    In this role you will be handling inbound and outbound customer calls to existing customers to discuss debts on live and closed accounts. You will set up agreed payment plans and also register any complaints.    You will be responsible  for  - Identifying properties where a business has moved or shut down due to failed payments - Looking through systems for any updates or payment information - Checking google street maps, companies house and land registry - Calling properties, emailing businesses, and contacting through investigation - Updating systems and issuing bills - Process included in below documents You will receive several weeks of full paid training on our systems, products, and call handling

We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.   In this role you will handle customers within one of the following business streams:   - Energy - Life Insurance - Auto insurance - Broadband/Mobile - Financial Services - Healthcare - Charity You will receive full paid training on our systems, products, and call handling.

We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.   In this role you will handle customers within one of the following business streams:   - Energy - Life Insurance - Auto insurance - Broadband/Mobile - Financial Services - Healthcare - Charity You will receive full paid training on our systems, products, and call handling.

Customer Complaints Advisor Location: Glasgow, UK Monday to Friday Salary£23,816  Start dates in October   We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow.  In this role you will handle customers within the following business streams: - Utilities sectors

Customer Complaints Advisor Location: Glasgow, UK Monday to Friday Salary£23,816  Start dates in October   We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow.  In this role you will handle customers within the following business streams: - Utilities sectors

Customer Complaints Advisor Location: Glasgow, UK Monday to Friday Salary£23,816  Start dates in October   We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow.  In this role you will handle customers within the following business streams: - Utilities sectors

  This is a permanent full-time role as a Infrastructure Support Engineer 3rd Line in our Richefond Circle, South Africa office. The role is on-site.    Within this role you will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure services ensuring you work within agreed SLA's within an ITIL environment. You will also be be involved in a variety of Infrastructure projects spanning from day-to-day operational improvements to new service delivery solutions.   If you are a seasoned Infrastructure professional with in-depth experience across a range of infrastructure platforms and understand telephony systems then this role is for you. The role includes the following resposibilities: - Providing 3rd line technical support across the IT Infrastructure environment including cloud technologies.Ensuring that all incidents, problems, and requests are progressed and updated through to completion. - Ensuring that all incidents, problems, and requests are progressed and updated through to completion.

Customer Complaints Advisor Location: Glasgow, UK Monday to Friday Salary£23,816  Start dates in October   We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow.  In this role you will handle customers within the following business streams: - Utilities sectors

We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.   In this role you will handle customers within one of the following business streams:   - Energy - Life Insurance - Auto insurance - Broadband/Mobile - Financial Services - Healthcare - Charity You will receive full paid training on our systems, products, and call handling.

We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.   In this role you will handle customers within one of the following business streams:   - Energy - Life Insurance - Auto insurance - Broadband/Mobile - Financial Services - Healthcare - Charity You will receive full paid training on our systems, products, and call handling.

Customer Complaints Advisor Location: Glasgow, UK Monday to Friday Salary£23,816  Start dates in October   We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow.  In this role you will handle customers within the following business streams: - Utilities sectors

On offer is a competitive salary between £30,000 and  £40,000 DOE.   This is a permanent full-time role as a Lead Generator, based from our Sunderland, UK office.    We have an exciting opportunity for a highly driven individual to join our UK team in our Sales Team as a Lead Generator!   Our Lead Generators main responsibility is to generate new business leads through a multitude of different avenues.  Mix of Telephone, email, face to face networking and LinkedIn sales to generate leads. Role will be the start of the sales cycle and continue to support the Business Development Manager to point of close.   We service a wide variety of clients across a variety of sectors of industry and your target companies are limited only by your imagination, curiosity and innovative thinking. We seek innovation in our clients and empower it in our team, and we are looking for people to consistently upskill and develop themselves.

Job Title: Business Development Manager Location: Glasgow or Sunderland, UK    This is a permanent full-time role as a Business Development Manager. The role offers hybrid working.    We have an exciting opportunity for a highly driven individual to join our UK team as a Business Development Manager!   Our Business Development Managers main responsibility is to generate new business through face to face sales and networking, bringing in, closing and developing new business through a 360 sales cycle.   We service a wide variety of clients across a variety of sectors of industry and your target companies are limited only by your imagination, curiosity and innovative thinking. We seek innovation in our clients and empower it in our team, and we are looking for people to consistently upskill and develop themselves.   - To source your own leads to develop and secure new business - Identify and develop leads for sales opportunities - To develop value propositions target at key client sectors - Generate your own leads from social media, prospecting, attending events and any other source - Proactively nurture and develop leads from initial contact to sales opportunity - Actively and successfully manage the sales process through credentials pitch; requirements gathering; solution pitch; negotiation; close and handover to the wider business

On offer is a competitive salary between £30,000 and  £40,000 DOE.   This is a permanent full-time role as a Lead Generator, based from our Glasgow, UK office.    We have an exciting opportunity for a highly driven individual to join our UK team in our Sales Team as a Lead Generator!   Our Lead Generators main responsibility is to generate new business leads through a multitude of different avenues.  Mix of Telephone, email, face to face networking and LinkedIn sales to generate leads. Role will be the start of the sales cycle and continue to support the Business Development Manager to point of close.   We service a wide variety of clients across a variety of sectors of industry and your target companies are limited only by your imagination, curiosity and innovative thinking. We seek innovation in our clients and empower it in our team, and we are looking for people to consistently upskill and develop themselves.

Job Title: Infrastructure & Telecoms Support Technician Location: Glasgow, UK    Kura are looking for an Infrastructure & Telecoms Support Technician to join our team in Glasgow!    Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on premise & cloud hosted environment on a BUA basis. The role may involve travel to support and deploy group solutions.

We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.   In this role you will handle customers within one of the following business streams:   - Energy - Life Insurance - Auto insurance - Broadband/Mobile - Financial Services - Healthcare - Charity You will receive full paid training on our systems, products, and call handling.

We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.   In this role you will handle customers within one of the following business streams:   - Energy - Life Insurance - Auto insurance - Broadband/Mobile - Financial Services - Healthcare - Charity You will receive full paid training on our systems, products, and call handling.