Complaints Handler Location: Glasgow, UK Monday to Saturday Salary £26,000   12 months back office complaints experience is experience essential for this role.

We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.   We are looking for new talent to fill our full time permanent Collections Advisor roles in Glasgow.    In this role you will be handling inbound and outbound customer calls to existing customers to discuss debts on live and closed accounts. You will set up agreed payment...

To manage itelephone calls from our clients customer base, with a view to assisting them with their enquiries.  These enquiries may include account queries, escalated customer complaints, account payments, setting up direct debits and any other general enquiries. - Requesting payments, setting up direct debits and instalments plans. - Identify and resolve customer issues and escalate where required. - Handle and manager...

Our Sales Development Representatives main responsibility is to generate leads and opportunities to the Business development Manager.  This comes in the form of cold calling and cold written outreach. This is a key element of the sales cycle that will enable the delivery of the new business target.   Responsibilities   - Drive customer growth for Kura by...

Key responsibilities - Provide technical support to clients during the implementation phase - Logging, investigating and resolving client issues - Becoming a subject matter expert in our products - Preparing accurate project/technical documentation -

We are looking for a MI Manager to play a proactive part in the strategic planning, production and effective management of all MI and Outbound solutions and services within our business.   The role holder will also be responsible for ensuring that the departmental staffing structure, policies, procedures, and systems are aligned to, and managed in line with Kura’s Strategy.   Key Requirements

We are currently looking for a skilled and dynamic Learning and Development Trainer/Designer to join our team. In this role, you will be responsible for creating, designing, and delivering engaging learning programs that drive employee development and enhance organizational performance.

- Lead the...

The role of the Financial Accountant is crucial in ensuring that an organisation's financial records are accurate, compliant, and informative. Key responsibilities include financial reporting, cashflow management, compliance, management accounting, tax preparation and submissions, audit support and contribution towards the continuous improvement of the department.   The role will also have oversight responsibilities for building maintenance for our main Glasgow site and a serviced office in...

This vacancy is ideal for those who have experience as customer success managers, senior operations managers, in logistics or client success. In this role you will deliver all operational and commercial performance metrics through the management of a group of Operational Managers/Customer Experience Leaders and Team Managers, with the following responsibilities.   - Achieve all KPIs across a project to ensure contractual obligations are met as a minimum including (but not limited to) sales performance, delivery of hours,...

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   The purpose of the role will be to manage a team of Planners and Resource schedulers. Reporting to the Finance Director this extremely varied role will be to support and develop your team, ensuring that business...

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   The Compliance Manager at Kura will play a crucial role in safeguarding our company's reputation and operational integrity by ensuring full compliance with internal policies, legal standards, and...

The role of the Financial Accountant is crucial in ensuring that an organisation's financial records are accurate, compliant, and informative. Key responsibilities include financial reporting, cashflow management, compliance, management accounting, tax preparation and submissions, audit support and contribution towards the continuous improvement of the department.   The role will also have oversight responsibilities for building maintenance for our main Glasgow site and a serviced office in...

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   We are looking for new talent to fill our full time permanent Retail Advisor roles in Richefond, Durban.  

  What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   We are looking for new talent to fill our full time permanent Energy Sales Advisor roles in Richefond, Durban.  

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   If you have experience in delivering operational and commercial performance through people, ultimately delivering value add to clients then this role is for you. Key responsibilities for this role: