What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   As a Kura Junior Accountant your role will be to assist the finance team with financial activities and functions of the organization.   Within this role you will have Weekly, Monthly, Quarterly & Annual Key responsibilities some of which include:   Weekly - Accounts Payable Management - Invoice Matching - Internal Stakeholder Management on POs / Goods Receipting - External Stakeholder Management of Supply Chain - Supplier Payment Runs (Bi-Weekly) Monthly - Credit Card Reconciliation & Posting to SAP - Credit Card Accrual to SAP - Maintenance of FA Register & Depreciation Postings - Petty Cash Management & Posting - Role Forward of Monthly Management Accounts files Quarterly - Reconciliation and clear down of POs / Goods Receipts Annually - External Audit Prep and Support Along with these responsibilities there will also be some ad-hoc responsibilities which include. - Compleat User Queries and Issues - Compleat New User Training - Ownership of Company Credit Card Spend Requisitions - Admin support to the Finance Department – ordering and raising of POs.

We have an exciting opportunity for a highly driven individual to join our UK team as a Business Development Manager!   Our Business Development Managers main responsibility is to generate new business through face-to-face sales and networking, bringing in, closing and developing new business through a 360 sales cycle.   We service a wide variety of clients across a variety of sectors of industry and your target companies are limited only by your imagination, curiosity, and innovative thinking. We seek innovation in our clients and empower it in our team, and we are looking for people to consistently upskill and develop themselves.   - To source your own leads to develop and secure new business. - Identify and develop leads for sales opportunities. - To develop value propositions target at key client sectors. - Generate your own leads from social media, prospecting, attending events and any other source. - Proactively nurture and develop leads from initial contact to sales opportunity. - Actively and successfully manage the sales process through credentials pitch; requirements gathering; solution pitch; negotiation; close and handover to the wider business.

- To source your own leads to develop and secure new business. - Identify and develop leads for sales opportunities. - Maintain a pipeline of opportunities to deliver sales targets. - To develop value propositions target at key client sectors. - Generate your own leads from social media, prospecting, attending events and any other source. - Proactively nurture and develop leads from initial contact to sales opportunity. - Actively and successfully manage the sales process through credentials pitch; requirements gathering; solution pitch; negotiation; close and handover to the wider business.

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   We are currently looking for a seasoned and experienced Senior Network Engineer with in-depth experience across a range of network technologies; the successful candidate will be passionate about technology and eager to develop their skillset.   Roles and Responsibilities:   - Providing 3rd line technical support across the IT Infrastructure environment including cloud technologies. - Ensuring that all incidents, problems, and requests are progressed and updated through to completion. - Design, deploy, and maintain scalable and secure network infrastructure solutions. - Configure and troubleshoot network devices including routers, switches, firewalls, and load balancers. - Perform network capacity planning and optimization to support business growth and performance requirements. - Implement and maintain network security measures to protect against unauthorized access, data breaches, and other security threats. - Collaborate with cross-functional teams to develop and implement network policies, procedures, and best practices. - Monitor network performance and proactively identify and resolve issues to minimize downtime and ensure maximum availability.

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   We are currently looking for a highly motivated and experienced Brand Manager to join the Marketing team and would and play a crucial role in supporting Kura's Vision is to be recognised as “Unrivalled in Developing People."​ - Recommending, creating, planning and execution of strategies to position the brand for growth and longevity in the industry to include new business acquisition, recruitment, attraction, and employer brand reputation. - Executing marketing initiatives (both internally and externally) via media marketing in social media, mobile, search engine and website content. - Ensuring positive branded workspaces are provided on all Kura sites, reflecting the company culture. - Governing 3rd party providers to ensure platform design and functionality remains innovative.   - Ongoing analysis of competitor brands to ensure Kura is ahead of the market. - Leading and managing brand team of internal and external executives and trainees to deliver exceptional performance, through effective use of Kura’s people processes. - Designing and supervising content such as press releases, SEO content, artwork, print and digital media. - Achieving profit targets, timelines, and budgets. - Organising new business and promotional events. - Maintaining and growing the brand’s affiliations and partnerships through memberships and key supplier portals.

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   We are currently looking for a highly motivated and experienced Learning and Development to join the Learning and Development team and would and play a crucial role in supporting Kura's Vision is to be recognised as “Unrivalled in Developing People."​   This role will require strong management & coaching skills with the ability to oversee all training activity. Regular observations and feedback will be conducted with all Trainers and Campaign Specialists, along with upskilling and coaching. - Design and deliver upskilling for Trainers, and Campaign Specialists. - Hold and implement the training governance process across all depts. - Observation and development on all training delivery to ensure progression of skill and knowledge is kept fresh. - Support bid design. - Re-design of training materials in line with engagement focus. - Liaise with key stakeholders to support business strategy. - Support all change initiatives.

We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.   We are looking for new talent to fill our full time permanent Collections Advisor roles in Glasgow.    In this role you will be handling inbound and outbound customer calls to existing customers to discuss debts on live and closed accounts. You will set up agreed payment plans and also register any complaints.    You will be responsible  for  - Handling high volumes of inbound and outbound customer calls. - Driving collections performance through negotiation whilst adhering to the credit management ‘Customer First’ standards and principles. - Delivering department and personal targets including call productivity, call quality, Direct Debit conversions, card payments and commitments to pay. - Debit conversions, card payments and commitments to pay. You will receive several weeks of full paid training on our systems, products, and call handling.

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   We are looking for a Senior IT Manager to play a proactive part in the strategic planning, development and support of all IT Solutions and Services within our business. The role holder will also be responsible for ensuring that the departmental staffing structure, policies, procedures, and systems are aligned to, and managed in line with Kura’s Strategy.   - Lead, motivate and inspire the IT department and wider business by developing and delivering an IT strategy that delivers innovation, enabling the wider business to become leaner through the effective use of existing and emerging Business Technology and Infrastructure. - Be accountable for the successful provision of all IT services, delivered either internally or externally, as required by the business. - Ensure that day to day delivery of technical solutions across the business is optimised to ensure Kura is the Outsource Partner of Choice. - To manage and maintain the Kura Infrastructure environment in conjunction with in-house resources and 3rd party suppliers. - To manage and maintain the Kura desktop estate and deliver operational enablement utilising in-house resources. - To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. - To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. - Management and maintenance of the Kura systems architecture and infrastructure, both physical and virtual; establishing set procedures and policies for day-to-day administration of the infrastructure, proactive administration and monitoring of servers, network hardware and internet infrastructure and provision of high-level (third-line) support on network, server and internet devices and systems. - Establishing strong partnerships with key client contacts to devise on-going technical strategy.

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   Kura is looking for a Seasoned Brand Executive to support the Brand and communications Manager with the development and execution of internal and external communications. If you have experience in using creative thinking and brand management to plan and implement inspiring and measurable communication that supports the vision and values of the business, then this role is for you!   You will be responsible for Ensuring that the brand strategy is understood and deployed to our external market and client portfolio. Furthermore, you will be involved in the creation of materials that promote the brand for growth and longevity in the industry, including business acquisition, recruitment and attraction and employee engagement.   - Responsible for planning, executing, and measuring a range of marketing campaigns utilising social media, web and PR content. - Ensuring that applicable content is optimized for SEO and conversions. - General keyword, user intent and competitor research to identify trends and opportunities. - Working with third party partners and creative agencies in line with brand strategy - Co-ordination and promotion of new business promotional events - Event management - Maintaining and growing the brand’s affiliations and partnerships through memberships and key supplier portals - Monitoring the performance of the brand through key performance indicators (KPI) - Achieving targets through effective timelines, and budgets

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?   If you have experience in Operational and commercial performance metrics across a project through the management of a group of Operations and Team Managers, ultimately delivering revenue, gross margin and all KPIs while driving and developing an effective sales culture, then this role is for you. The role includes the following responsibilities:   - Achieve all operational KPIs across a project to ensure contractual obligations are met as a minimum including (but not limited to) sales performance, delivery of hours, auditory/compliance requirements and customer satisfaction targets - Ensure internal revenue budget targets and revenue growth targets are exceeded by accurate forecasting, analysing and reporting on financial performance and identifying areas for growth - Manage the day-to-day client relationship at operational levels ensuring high levels of Client Satisfaction - Lead, develop, motivate and coach Operations and Team Managers enabling them to lead and manage their Team Managers and Advisors to deliver a superior level of sales and a high quality of service. - Partner with HR to analyse Employee Satisfaction feedback and develop strategic plans to minimise attrition and absence and maximise engagement across the project by building a fun and rewarding environment - Create and maintain a strong sales culture and performance driven working environment - Work with Client Engagement teams to prepare and present monthly and quarterly client business reviews and KURA executive report