Job Title: Customer Service Advisor
Start Date: Thursday 21st October 2021
Salary: £19,760 + Bonus
Shifts: Fixed Shift Availability
Location: Liverpool, Kura Office On Site.
Are you invested in your own development? Do you thrive on being recognised and rewarded for a job well done? Do you want to work for a business that is growing and thriving? If the answer is ‘yes’ then we have a fantastic opportunity for you as we are recruiting for target driven Customer Service Advisors to come join us.
As the UK’s largest independent outsourcing company we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, with a Real Living Wage salary and enhanced Maternity and Paternity provision, paid sick leave, up to 35 days holiday, a well developed recognition programme, an education bursary scheme and loyalty awards for tenure.
Our unique approach to coaching and learning has been designed in line with our vision to be Unrivalled in Developing People, and we work with every person in our business to provide opportunities that meet their personal needs and objectives.
As an Inbound Customer Service Advisor, you are the first point of contact for our client’s customers who pay for their energy usage by Direct Debit. Your role will be to answer a high volume of inbound queries, ensuring that you have provided the customer with a high standard of service on all aspects of the call.
*All Employees are subject to drug and alcohol testing*