Call Centre Agent
Location:Glasgow City Centre
Are you invested in your own development? Do you thrive on being recognised and rewarded for a job well done? Do you want to work for a business that is growing and thriving? If the answer is ‘yes’ then we have a fantastic opportunity for you! We are currently recruiting for a Call Centre Agent.
As the UK’s largest independent outsourcing company we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, with a Real Living Wage salary and enhanced Maternity and Paternity provision, paid sick leave, up to 35 days holiday, a well developed recognition programme, an education bursary scheme and loyalty awards for tenure.
We are currently operating a Home/Hybrid model due to Covid-19 with a plan to integrate back to our offices when it is safe to do so.
Our unique approach to coaching and learning has been designed in line with our vision to be Unrivalled in Developing People, and we work with every person in our business to provide opportunities that meet their personal needs and objectives
Our Client is one of the largest utility companies in the world focused on delivering a sustainable, greener energy future.
As a Call Centre Agent, you are the first point of contact for our client’s customers. Your role will involve resolving all inbound queries and ensuring that you have provided the customer with a high standard of service on all aspects of the call.
· Salary of £19,760
· Fantastic Benefits
· Recognition and Awards
· Loyalty benefits and bonuses
· Unrivalled People Development
· The opportunity to earn through performance/OTE
· The drive to bring your true self to work
· The courage to put the customer first and be accountable
· Strong listening and problem solving skills
· Great people skills and team working ethic
· The will to learn and grow