Kura

Customer Support Agent

Job ID
2021-3092
Location
Glasgow
Min
GBP £9.50/Yr.
Max
GBP £9.50/Yr.

We are Kura

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Customer Support Agent

Location:Glasgow

Are you invested in your own development? Do you thrive on being recognised and rewarded for a job well done?   Do you want to work for a business that is growing and thriving? If the answer is ‘yes’ then we have a fantastic opportunity for you! We are currently recruiting for part time Customer Support Agent to work on our utilties campaign.  

As the UK’s largest independent outsourcing company we create opportunities for development and progression throughout our business.   We offer an industry leading salary and benefits package, with a Real Living Wage salary and enhanced Maternity and Paternity provision, paid sick leave, up to 35 days holiday, a well developed recognition programme, an education bursary scheme and loyalty awards for tenure.

We are currently operating a Home/Hybrid model due to Covid-19 with a plan to integrate back to our offices when it is safe to do so.

Our unique approach to coaching and learning has been designed in line with our vision to be Unrivalled in Developing People, and we work with every person in our business to provide opportunities that meet their personal needs and objectives.

The Role

As a Customer Support Agent you are there to support our customers first hand with their utilities account and billing.

 

Your job is to provide our customers with an excellent service to ensure they are completely satisfied.

 

Empathy and listening is key to get to the root of the call and provide a solution that suits all parties.

 

What we offer

  • The drive to bring your true self to work
  • The courage to put the customer first and be accountable
  • Strong listening and problem solving skills
  • Great people skills and team working ethic
  • The will to learn and grow

What we are looking for

  • Hourly Rate £9.50
  • Hours of work Monday to Friday 10am - 2pm
  • Fantastic Benefits
  • Recognition and Awards
  • Loyalty benefits and bonuses
  • Unrivalled People Development
  • The opportunity to earn through performance/OTE

 

INDGLA

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