Customer Service Agent
Are you invested in your own development? Do you thrive on being recognised and rewarded for a job well done? Do you want to work for a business that is growing and thriving? If the answer is ‘yes’ then we have a fantastic opportunity for you! We are currently recruiting for part time Customer Service Agent to work on our utilties campaign.
As the UK’s largest independent outsourcing company we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, with a Real Living Wage salary and enhanced Maternity and Paternity provision, paid sick leave, up to 35 days holiday, a well developed recognition programme, an education bursary scheme and loyalty awards for tenure.
We are currently operating a Home/Hybrid model due to Covid-19 with a plan to integrate back to our offices when it is safe to do so.
Our unique approach to coaching and learning has been designed in line with our vision to be Unrivalled in Developing People, and we work with every person in our business to provide opportunities that meet their personal needs and objectives.
As a Customer Service Agent you are the first point of contact for our customers, resolving queries relating to their Utilities account.
Your job is to put the customer first at all times and ensure they are satisfied with the resolution at the end of the call.
Not only do our customers want to feel understood, they want to feel valued by our team and we need you to do that!