Customer Service Representative

Job ID
GBP £9.50/Hr.
GBP £9.50/Hr.

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Job Title: Customer Service Representative 

Start date: August 2021

Operational Hours: Monday-Sunday 8am – 7pm


Kura CS Ltd is thrilled to announce our new client which will create over 100 vacancies across Glasgow & Sunderland.

Our new client is a fast growing, agile, data and digitally focused general insurance provider. They offer a range of competitive and straightforward products and services, which include carbikevan and home insurance and a range of additional products like breakdown cover and family legal protection.

We are looking for Customer Service Representatives who can provide exceptional customer service meeting the needs of new and existing customers by providing support and resolving problems. You will actively promote and cross sell other insurance products in line with the clients Treating Customers Fairly policy whilst ensuring that quality customer service is always given.

What we need from you.

  • 1 year continuous contact centre experience
  • 6 months experience within a sales environment
  • Can you demonstrate empathy and understanding when dealing with customers?
  • Are you open to change and support new ideas?
  • Do you have the ability to profile customers and objection handle?
  • Are you keen to progress and develop?
  • Do you have fantastic problem solving skills?
  • Promote additional products and services to benefit our customers
  • And above all, can you bring your true self to work?

What’s in it for you.

  • Hours: 40 hours per week
  • Salary: £9.50 per hour
  • Comprehensive training to ensure you have the tools to do your job
  • Mat & Pat Pay
  • Loyalty Awards (additional holidays & 1 off payments)
  • Kura Cares – PT partnerships & wellbeing programmes
  • Development opportunities
  • Plus much more!

If you want to be part of a forward-thinking team where you will have the opportunity to grow & develop personally, helping to shape and drive our business forward, then this could be the right role for you!




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