Business Development Manager

Job ID
Client Partnerships
Glasgow, Liverpool, Sunderland
Position Type
Permanent Full-Time
GBP £50,000.00/Yr.
GBP £60,000.00/Yr.

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Business Development Manager - UK based Outsourced Contact Centre/BPO

Salary upto £60k depending on experience  - plus excellent commission package and market leading benefits

Remote based / UK Wide

We are seeking a highly ambitious, driven, results orientated individual with a background in Contact Centre and B2B Sales.

Our Business Development Managers main responsibility is to generate new business through face to face sales and networking, bringing in, closing and developing new business through a 360 sales cycle.


We service a wide variety of clients across a variety of sectors of industry and your target companies are limited only by your imagination, curiosity and innovative thinking. We seek innovation in our clients and empower it in our team, and we are looking for people to consistently upskill and develop themselves.


Key Responsibilities 


  • To source your own leads to develop and secure new business
  • Identify and develop leads for sales opportunities
  • Maintain a pipeline of opportunities to deliver sales targets
  • To develop value propositions target at key client sectors
  • Generate your own leads from social media, prospecting, attending events and any other source
  • Proactively nurture and develop leads from initial contact to sales opportunity
  • Actively and successfully manage the sales process through credentials pitch; requirements gathering; solution pitch; negotiation; close and handover to the wider business

What we need from you.

  • Background in Contact Centre and B2B Sales
  • Ability to sell end to end solutions including outsourced contact centre solutions.
  • Proven track record of selling to the contact centre industry.
  • Highly skilled negotiator (Sales, Commercial etc.)
  • A high level of knowledge of contact centre technology, customer contact strategies and market propositions
  • Highly competent in Word, Excel & PowerPoint
  • Confident negotiator and ability to ‘close the deal’
  • Excellent stakeholder management expertise
  • Has passion for delivering high quality customer service.

What’s in it for you.

  • Salary up to £60k DOE 
  • Uncapped Bonus 
  • 30 days holidays
  • Be part of a forward-thinking team
  • Positive working environment
  • Development opportunities
  • Plus much more!



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